FAQ

Yes. Every day we offer a rich programme for families with children. We are happy to welcome all generations.

For the safety and comfort of all visitors, including the four-legged ones, we kindly ask you to leave pets at home. Only guide dogs and assistance dogs are allowed in festival venues and theatres, and they must remain under the control of their handler at all times (short leash, muzzle if needed). Thank you for your understanding.

We continue to reduce our environmental footprint. When planning the festival, we consider its impact on the environment and try to lessen it year by year. Reusable cups at all organiser-operated bars are just the beginning. We also focus on waste sorting and keeping the city clean, with major help from Hradecké služby, a.s. For several years we have also cooperated with our partner Nextbike, whose shared-bike station is located right in the festival epicentre at Žižkovy sady. Festival scenography is made as much as possible from recycled materials, which we then try to upcycle further. ECO CARS, s.r.o. also helps us organise the festival in a more environmentally considerate way.

At pre-sale points and at the festival info centre, we accept both cards and cash. Most food and drink stalls in Žižkovy sady also accept card payments, but this is not guaranteed everywhere, as some smaller stalls may take cash only. The nearest ATMs can be found on třída ČSA near the Adalbertinum stop and in V Kopečku street. Deposits for reusable cups are CZK 50, so please keep some cash ready for that.

Most of our venues and programmes are accessible. Capacity for wheelchair users may be limited at some indoor venues, so we recommend checking availability in advance with the organiser of the particular performance. If you have any specific needs, please write to us in advance at barbora.maksymovova@festivalregiony.cz and we will do our best to help you enjoy the festival without barriers.

If you lose something during the festival, visit the Festival Info Point in Žižkovy sady or the info stand at Drak Theatre. We register and return all found items there. Likewise, if you find something, please bring it there so it can get back to its owner as quickly as possible.

If you feel unwell or are injured, contact the nearest member of the festival team – you can recognise them by their „TEAM“ badge – or call the emergency line 155 immediately. First-aid kits are available at the Festival Info Point in Žižkovy sady and at the info stand in Drak Theatre. A portable automated external defibrillator (AED) is available at the gatehouse of Klicpera Theatre, where staff are present at all times. The device can be used even without prior training because it gives clear spoken instructions step by step. We also recommend installing the Záchranka app on your phone. When calling 155, it automatically sends your location to emergency services and shows a map of the nearest AEDs.

We have long been working to make the festival as accessible as possible for all audiences. This year, as a pilot, we are including several performances in the programme that will also be accessible to Deaf audiences thanks to cooperation with professional interpreters. On the website, these events are marked with the label sign language interpretation.

The My Programme page lets you save the events you want to attend during the festival. Simply click the heart icon in the programme and the selected events will automatically appear in your personal overview.

If you are not signed in, your selection is stored only on the current device and browser. If you sign in with Google, your programme will sync and be available across your other devices as well. You can edit your selection at any time, clear it, or download it as a handy PDF.

On mobile, you can also enable notifications for your saved events. Alerts are available only on mobile devices and we will send them when a saved event changes and also 20 minutes before it starts.

On mobile, the My Programme page can also guide you to the venue with walking directions. For each saved event, just tap the Show directions button.

Yes. On the My Tickets page, sign in with Google and upload the original PDF with eTickets downloaded from HKpoint, or a readable photo of a classic printed ticket. During the festival, your tickets are kept together in one place, so you do not have to search through your email. On mobile, you can quickly display the QR code for each ticket at the entrance. For photos, make sure the ticket is sharp and the full QR code is visible; if it cannot be read safely, the ticket will not be saved.

Notifications are linked to My Programme and work only on mobile. First, sign in with Google and save the events you want to follow in My Programme.

Android: Open the My Programme page in your mobile browser, tap Enable alerts, and allow notifications in the browser prompt.

iPhone: Notifications work in Safari after adding the website to your Home Screen. Open REGIONY in Safari, choose Share → Add to Home Screen, launch the site from the Home Screen icon, and then tap Enable alerts in My Programme.

We only send useful alerts for your saved events: a reminder 20 minutes before the start and a programme change notification, for example if an event is delayed, updated, or cancelled. It is a good way to make sure you do not miss anything important.

The Visitor Page is a dedicated online interface for performing companies and festival guests. It is used to manage participation in the festival – for example, to provide details about performances, handle accreditations, or arrange accommodation. You can access the Visitor Page here: https://vp.eventival.com/regiony/2026

If you are a regular festival visitor, you will not need to use this page – all essential information is available on the main festival website.